Terms of sale

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The General Conditions of Contract set out in this document are applicable to all commercial transactions made through the website www.outlet-textil.com, whose owner is Domainet 2008 SL, with CIF B98428550, with address on Av Count Torrefiel, 59 bajo, 46870, Ontinyent, (Valencia), henceforth Outlet-textil.

Object and Activity:

www.outlet-textil.com is dedicated to the sale of all types of home textile and textile accessories .

Prices:

All the prices established on the website of www.outlet-textil.com have a corresponding VAT applied.

Update of the website referring to hiring:

Outlet-textil, reserves the right to make modifications and updates on the products, prices, promotions and other conditions contained in www.outlet-textil.com. In all orders the prices valid at the moment of the order confirmation will be respected.

www.outlet-textil.com, within its means, ensures that the information offered on the website is accurate and appears without typographical errors. In case that se produce any typographical error, beyond the will of www.outlet-textil.com, it will proceed to its immediate correction. If it happens that a customer decides to make a purchase based on an error of this type, www.outlet-textil.com will contact you to inform you immediately of this error, to give you a solution or both parties, as long as they are by mutual agreement, rescind the purchase without any cost to the client.

Breach of contract:

In the case of stock breakage in a product after the purchase has been made, the online store www.outlet-textil.com will contact the customer to propose the following alternatives:

- Offer an alternative product

- Wait for the product to be available again

- Repay the full amount paid for the exhausted product.

Delivery methods:

The products will be sent to the address established by the customer in the order registration form.

Orders whose delivery address is a PO Box, will not be sent against cash.

Products purchased through the website www.outlet-textil.com will be sent by:

Private transport or urgent courier services.
Post and telegraphs.

Shipping / transport costs

The orders are sent by the transport agencies arranged by Outlet-textil to the delivery address you have indicated in the order.

Peninsula and Portugal:

The shipping costs for this area are € 5 (VAT included).
If the purchase exceeds € 49, the shipping is free.

Balearic Islands :

The shipping costs for this area are € 12.70 (VAT included).
If the purchase exceeds € 120, the shipping is free.


Canary Islands :

The shipping costs for this area are € 18.44 (VAT included).
If the purchase costs € 150, the shipping is free.


Ceuta and Melilla :

The shipping costs for this area are € 18.44 (VAT included).
If the purchase exceeds 150 € the shipping is free.

Rest of Europe :

The shipping costs for this area are € 8 (VAT included).
If the purchase exceeds 300 € the shipping is free.


Taxes

All prices of Outlet-textile incluyen taxes.
The purchase system is subject to current legislation in Spain, therefore all items that are offered carry "taxes included".
The sales operations will be understood carried out in the fiscal domicile of Outlet-textil,
Av. Conde Torrefiel, 59 bajo, 46870, Ontinyent, (Valencia).

Methods of payment

- Wire transfer.
- Cash on delivery.
- Credit card.
- Paypal.

Return or Change of a product

1º · In the case of return for any reason unrelated to the company:
The products shown in our store are endorsed by important household linen firms. Offering the highest quality and the best guarantee is our commitment to our customers.

If for any reason you are not satisfied with your order, you have a period of 14 calendar days , counting from the reception of the order, to return it. (According to article 104 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law of Defense of Consumers and Users)

· The product must be returned in the same conditions in which it was delivered, with the right use for a mere verification of the good condition and / or operation of the same and with the complete original packaging, otherwise the good will suffer a depreciation.

The collection costs in case of return will be borne by the customer .


To make such return, the product must be in perfect condition .

Once the goods have been received in our warehouses, and after checking the status of the same, we will proceed to refund the amount paid for the order according to the payment method made by the customer.

To return orders sent to Spain / Peninsula and Portugal, the customer has the option to use our transport agency and will be deducted from the refund the amount of that service (6 €)

For the rest of the Spain / Islands and Rest of Europe areas, the customer will be responsible for sending the product to us to return or exchange on their own.

In the case of change, the costs of sending the new merchandise will be the following:
Peninsula and Portugal : The shipping costs are 6 € (VAT included)

Baleares : The shipping costs are 12.70 € (VAT included)

Canary Islands, Ceuta and Melilla : The shipping costs are € 18.44 (VAT included)

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In case the returned product does not arrive in perfect condition or if there is a missing item, it will remain in our warehouse waiting for it to be picked up by the customer.


2º · In case of defect or shipping error:

The return of the defective or erroneous products by Outlet- textil will be admitted, being Outlet-textil who will be responsible for the shipping costs. Once it arrives to our facilities we will check the reality of the defect or error of the shipment, sending in its case the article of change without any charge.

It is not possible to return or refund any product made according to the specifications of the consumer and user or clearly customized, as this implies its tailoring and made on the order itself. (such as curtains made to measure indicated by the consumer or the pieces of cloth cut to the size indicated by the client)

To make your claim and / or return, send us the following withdrawal document that you will find here:

Download the withdrawal document .

by email to claims@outlet-textil.com , or otherwise, by contacting:

Outlet-textil - Domainet 2008 sl
Av. Almansa, 84 under der.
46870 Ontinyent (Valencia)
B98428550


Purchase Cancellation

The user can cancel the purchase process as long as it has not been processed in its entirety and has not left our warehouse. In order to ensure this cancellation by the customer, it is advisable to contact telephone (960 707 757) with our Customer Service.

In case the order has been sent before your call, it will be considered as a return.

All shipments must be sent by any transport agency or post paid shipping, otherwise they will be returned except those arising from manufacturing problems.

The delivery time varies depending on your geographical location or the destination of your purchase, (except holiday periods or holidays) if on the contrary it proceeded to your delay, for any reason, it would be informed via e-mail or telephone.

Shipping to Spain / Portugal

We send your order in 5-6 business days , except for certain products that are 10-12 business days . (stock footage, 4-seater covers, ear covers, case covers)llas, duo system, click clack, IKEA sofa covers, elastic chaise longue covers, sofa covers and digital roller blinds.)

Shipping to the Canary Islands / Rest of Europe

Shipments to the Canary Islands and the rest of Europe have a delivery time of 15 days.

Once your order leaves our facilities, we will send you a message by email communicating the departure.

Guarantee

Outlet-textil guarantees its products, in the legally established terms, during a period of 2 years from the date of delivery.

Also, the consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.

Deficiencies caused by misuse, negligence, improper handling or handling, or materials subjected to wear and tear due to normal use will be excluded.

When the use of the guarantee is justified, the substitution of the article, rebate or refund will be opted for, in the legally established terms. These actions will be free for the consumer and user.

This gratuity will include the necessary expenses incurred to correct the lack of conformity of the products with the contract,especially the shipping costs , as well as the costs related to labor and materials.

The guarantee will lose its value in cases where:

  • Modify, alter or replace the purchase invoice.
  • If the guaranteed product is handled or repaired.
  • If you lack the purchase invoice.

    To make use of the guarantee, it is essential to present the purchase invoice.

    To receive warranty compliance, contact Outlet-textil, either via email to comercial@outlet-textil.com or by calling 960 707 757.


Code of conduct

The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile.

Likewise, as an entity adhering to CONFIANZA ONLINE and in the terms of its Code of Ethics, in case of disputes related to online contracting and advertising, data protection and protection of minors, the user may resort to the dispute resolution system of CONFIDENCE ONLINE (www.confianzaonline.es).

Applicable Legislation

The commercial transactions made with Domainet 2008 SL are subject to Spanish legislation.

Application laws to the matter:

- Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.
- Law 7/96, of January 15, on retail trade regulation.

In case of conflict or disagreement in the interpretation or application of these General Contracting Conditions, the Courts or Tribunals that are aware of the matter will be those provided by the applicable regulations in matters of jurisdiction.